Submit a customer support case

As a customer of ownCloud you can here create a case for our customer support


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How can we help you?

Welcome to ownCloud support. We will do our best to respond to your request as quickly as possible. Our standard support times are 8 a.m.- 8 p.m., Mondays-Fridays, excluding holidays.

Need to upload log files or other attachment to your request?

There are two ways you can attach files to your case:

Contact the support team for a URL allowing you to upload your files to

Add files to your case by responding to the email you receive from us. Anything you attach to the email will be included in your case.

Not a current ownCloud customer?

Please visit the forums of the ownCloud community, read our documentation or contact us to learn about the support, tools and roadmap acceleration possibilities that come with an ownCloud subscription.

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