What’s the difference between ownCloud Standard Edition and ownCloud Enterprise Edition?
The ownCloud Enterprise Edition builds on ownCloud Server and adds a range of Enterprise Apps specifically developed for professional needs and environments including integrations such as SharePoint, Windows network drives, Amazon S3 and more. It also includes support, branding and mobile apps.
For a full feature comparison, see https://owncloud.com/owncloud-server-or-enterprise-edition
Which Subscriptions does ownCloud offer, what do they include and how much do they cost?
Please visit https://owncloud.com/pricing/ for a full comparison of the ownCloud Subscriptions.
Does ownCloud offer additional Service Packages to help me with my installation?
Yes. ownCloud offers Service Packages for Evaluation, Deployment, Scale and Branding. Please find the details here: https://owncloud.com/owncloud-service-packages. Additional customizations and development are available through our professional services team.
Is a Trial Version of ownCloud available?
You can download a 30-Day-Trial Version of the ownCloud Enterprise Edition here: https://marketplace.owncloud.com/enterprise-trial
Does ownCloud offer a Proof of Concept?
Yes. Please find information about launching a customized Proof of Concept with ownCloud at https://owncloud.com/proof-of-concept-development
Is it possible to brand ownCloud with my Corporate Design?
Yes, ownCloud offers a Branding option with the Enterprise or Custom Subscription. This also includes Mobile Apps, Desktop Apps and the Web Interface. The Enterprise Subscription allows you to brand ownCloud with ownBrander, our self-service branding tool. A branding subscription is also available at additional cost if you prefer that ownCloud complete the branding on your behalf.
What Service Provider and Partner Programs does ownCloud offer?
- Service Provider: Please visit https://owncloud.com/products/service-provider to understand Service Provider programs, branding and options for ownCloud Service Provider Edition. For consideration as an ownCloud Service Provider you need to submit your business plan.
- Solution Partners are actively serving our joint customers and are the ideal first contact for any end customer in the respective country. They are experts in implementation and can help with a variety of underlying infrastructure needs.
- ownCloud Technology Partners help us to reach customers with innovative joint solutions and joint go-to-market offerings.
You can find an overview of all active ownCloud Partners here https://owncloud.com/partner/
Please apply here https://owncloud.com/become-partner/ to become an official ownCloud Partner.
Do you have customer references you can share?
You may find a list of our global customers as well as detailed case studies at https://owncloud.com/customer-stories/. We can provide customer references to you upon request.
How does Support & Maintance Offering look like?
You can find all details on ownCloud Support and Maintanance as well as our Support hours at
Features & Technical
Can I put ownCloud all on one server?
Yes, however, this is not best practice. If you are looking to scale ownCloud beyond a handful of users, and are looking for the best performance, you want to consider separating the three tiers of the application (Web, Database, Storage). If this is not an option, making sure you are able to separate the disk IO by using different physical volumes for each is a smaller scale alternative.
What are the Minimum System Requirements to run ownCloud?
The most current minimum system requirements may be found at https://owncloud.com/minimum-product-requirements.
Note: ownCloud is not supported on a Windows Server.
What Encryption methods are used and what data is encrypted?
We use openSSL AES 256 bit encryption to encrypt any data that resides in the ownCloud default storage. For additional information on ownCloud security, please read our technical whitepaper at https://owncloud.com/whitepapers
How does the virus scanner app work?
The antivirus app may be enabled in the admin panel and uses ClamX to scan the ownCloud default datastore. Additional virus scanners may be integrated with ownCloud’s flexible API.
How do the ownCloud Apps work?
There are two kinds of apps that work with ownCloud Enterprise Edition. Those included by default are considered Enterprise Apps and are fully supported with a paid subscription. These include the apps listed in the ownCloud Eval Guide; these apps may be enabled/disabled in the admin panel. Third-party apps are those apps available at apps.owncloud.com which have been authored by our community contributors and are designed to work with ownCloud Server. These third-party apps are not supported by ownCloud, Inc.
What is Federated Cloud Sharing?
With Federated Cloud, users on one ownCloud installation can collaborate with users on other ownCloud installations while each server maintains its respective security and governance protocols. Files shared between users are no longer confined to a single shared folder or ownCloud instance; users can access the latest file versions and selectively sync the most critical shared files.
- How can I get involved with the ownCloud Community and be a part of the Open Source development?
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