ownCloud FAQs

Need help?
Save time by having a look at our frequently asked questions.


Features & Technical

  • Can I put ownCloud all on one server?

    Yes, however, this is not best practice.  If you are looking to scale ownCloud beyond a handful of users, and are looking for the best performance, you want to consider separating the three tiers of the application (Web, Database, Storage).  If this is not an option, making sure you are able to separate the disk IO by using different physical volumes for each is a smaller scale alternative.

  • What are the Minimum System Requirements to run ownCloud?

    The most current minimum system requirements may be found at https://owncloud.com/minimum-product-requirements.

    Note: ownCloud is not supported on a Windows Server.

  • What Encryption methods are used and what data is encrypted?

    We use openSSL AES 256 bit encryption to encrypt any data that resides in the ownCloud default storage.  For additional information on ownCloud security, please read our technical whitepaper at https://owncloud.com/whitepapers

  • How does the virus scanner app work?

    The antivirus app may be enabled in the admin panel and uses ClamX to scan the ownCloud default datastore.  Additional virus scanners may be integrated with ownCloud’s flexible API.

  • How do the ownCloud Apps work?

    There are two kinds of apps that work with ownCloud Enterprise Edition.   Those included by default are considered Enterprise Apps and are fully supported with a paid subscription.  These include the apps listed in the ownCloud Eval Guide; these apps may be enabled/disabled in the admin panel.  Third-party apps are those apps available at apps.owncloud.com which have been authored by our community contributors and are designed to work with ownCloud Server.  These third-party apps are not supported by ownCloud, Inc.

  • What is Federated Cloud Sharing?

    With Federated Cloud, users on one ownCloud installation can collaborate with users on other ownCloud installations while each server maintains its respective security and governance protocols. Files shared between users are no longer confined to a single shared folder or ownCloud instance; users can access the latest file versions and selectively sync the most critical shared files.

  • How can I get involved with the ownCloud Community and be a part of the Open Source development?
    • The central point for everything in the ownCloud Community is https://owncloud.org/.
    • The development of the ownCloud Open Source Project happens here https://github.com/owncloud
    • The ownCloud Community Forum can be found here https://forum.owncloud.org/

Please fill out the form below to get your download.

Please deactivate your script blocker or use a different browser to load the form.

By submitting this form, you are granting ownCloud GmbH permission to contact you. You can revoke permission any time using the unsubscribe link found at the bottom of every email or by sending an email to info@owncloud.com