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Systems Administrator (Linux) Nuernberg, Germany or Home Office

You will be responsible to maintain ownCloud's infrastructure and assist engineering, QA and GCX in setting up and running services in shared ownership, specifically:

  • Securing daily operation
  • Troubleshooting system issues
  • Planning, communicating and executing changes in infrastructure (including network)
  • Running, debugging, and creating services for ownCloud
  • Working with the ownCloud Community
  • Advise teams in terms of IT security

You will join a highly motivated team and help it deliver our promises. You will find excellent opportunities to extend your existing knowledge.

Next to a solid moral foundation in handling sensitive company and customer data, you will need the following skills to succeed in your job:

  • Solid understanding in working with Linux (either Ubuntu, Debian, CentOS or openSUSE; Windows is a plus)
  • Understanding of containers, virtualization and paravirtualization with Docker, LXC and KVM. vSphere is a plus.
  • Experience with AWS, DigitalOcean and other cloud providers is a plus
  • Knowledge of Shell, Python or Ruby to script and automate routine tasks.
  • Understanding of LDAP services. Active Directory is a plus.
  • Solid understanding of company network design (IPv4, IPv6 is a plus) and VPNs. Knowledge of OpenVPN is a plus.
  • Independent work approach.
  • Strong sense of urgency when interacting with other teams.
  • Fluent verbal and written communication skills in German and English.

Educational background: Qualified IT specialist (Fachinformatiker Systemintegration) with 4y+ practical knowledge, or University degree in IT (prior practical work is a plus).

Location of Work
At ownCloud GmbH, we live the concept of distributed teams with employees all over Europe. As such we provide the opportunity for applicants to work out of their home office. Alternatively, the company maintains offices in Nuernberg and Berlin in which we provide a free desk for applicants who prefer to work in an office environment.

This is a great opportunity to get in to ownCloud, and participate in changing the world of enterprise sync and share and more.

We are looking forward to your resume, please send it to work@owncloud.com and tell us why you'd like to work for ownCloud!

Application Security Engineer Nuernberg, Germany or Home Office

What You’ll Do
As the Application Security Engineer you will be part of a talented team of engineers maintaining the ownCloud platform consisting of desktop clients, mobile clients, server application and services around. You will be assisting the engineering leads in designing secure applications across all platform, review ongoing implementations as well as analyze the existing code base for vulnerabilities.

You will be responsible for managing our bug bounty program, interaction with CNAs and take care about public announcements of any vulnerability. Your responsibility involves interactions with other Open Source projects as well in case of any security issue affecting components we use.

Besides all the interesting Open Source interactions you will also assist our customers in various security audits and ensure secure operations of various big installations in Europe.

Who You Are
The ideal individual contains a blend of application security expertise and application development experience. You have in depth knowledge of application security risks and can identify them in code or through inspection of running applications. You are also experienced with threat modeling and providing security guidance to development teams. In addition, you recognize the importance of building security solutions that scale and move at the pace of business.

Requirements

  • BA/BS or equivalent in related field
  • 4+ years work experience
  • Experience building tools and processes to reliably identify security issues such as SQLi, XSS, CSRF, and business logic flaws across large code bases
  • Expertise with browser security controls (CSP, XFO, HSTS, ets), web application security topics such as OWASP Top 10, and authentication infrastructure (SAML, OAUTH)
  • Knowledgeable with back end security topics such as secret management and service authentication
  • Software engineering experience preferably with PHP
  • Familiarity with open source software, open source business models
  • Knowledge of ownCloud a significant plus

Location of Work
At ownCloud GmbH, we live the concept of distributed teams with employees all over Europe. As such we provide the opportunity for applicants to work out of their home office. Alternatively, the company maintains offices in Nuernberg and Berlin in which we provide a free desk for applicants who prefer to work in an office environment.

This is a great opportunity to get in to ownCloud, and participate in changing the world of enterprise sync and share and more.

We are looking forward to your resume, please send it to work@owncloud.com and tell us why you'd like to work for ownCloud!

Software Engineer PHP Nuernberg, Germany or Home Office

As a Software Engineer at ownCloud, you will be part of the team that builds the premier part of our platform, the ownCloud server. Based on user stories and use cases, you work with engineering on solutions to complex problems, and implement a range of ownCloud server side capabilities and make ownCloud an even more awesome product.

We seek candidates with great software development skills, a creative problem solving streak, security aware, working in a global team. You can expect to work out of offices in Germany, though flexible work locations are possible.

You should be a motivated, technically strong candidate, capable of working independently to build high quality software, and able to interact with a global team. Knowledge of PHP, JavaScript, HTML5, web applications and databases is necessary. As ownCloud is based on an very active open source community, your will to work in open communities is essential.

You provide

  • A proven track record as a software engineer in open source and/or enterprise software.
  • Very high knowledge of PHP, particularly in large scale production environments.
  • Good knowledge of JavaScript.
  • Very good skills in HTML, CSS and general Web Technologies.
  • Good skills in database technologies.
  • Enthusiasm for ownCloud and the open source community project.
  • Experience with Linux and open source software is a plus.
  • A bachelor degree or higher in a related field.
  • Extra Credit: Experience with Microsoft technologies (SharePoint, Windows Server, .NET)

We offer

  • A great modern place to work at with lots of fun, flexibility and dedication.
  • The opportunity to spend your day improving one of the largest open source projects in the world.
  • A team of highly motivated and great people helping you to get started and roll.
  • Nice opportunities to work in real enterprise environments, Raspberry is elsewhere 😉
  • A combination of interesting client/server technologies in a cross platform environment.
  • Flat hierarchies with great opportunities to move things ahead.

Location of Work
At ownCloud GmbH, we live the concept of distributed teams with employees all over Europe. As such we provide the opportunity for applicants to work out of their home office. Alternatively, the company maintains offices in Nuernberg and Berlin in which we provide a free desk for applicants who prefer to work in an office environment.

This is a great opportunity to get in to ownCloud, and participate in changing the world of
enterprise sync and share and more.

We are looking forward to your resume, please send it to work@owncloud.com and tell us why you'd like to work for ownCloud!

Account Executive Nuernberg, Germany or Home Office

ownCloud, the leader in storage agnostic enterprise file sync and share software, is looking for an Account Executive. We are a well funded, highly dynamic early-stage company in a fast growing market. The role requires the candidate to identify, qualify and close sales opportunities. Ideal skills include a demonstrated ability to build pipeline over the phone and in onsite meetings, talk credibly with developers, sell technical products in a start-up environment, manage a forecast, and have a proven track record of success. Experience selling solutions to Enterprise IT is a plus as well as field sales experience.

Responsibilities:

  • Beat your quota
  • Qualify inbound sales leads
  • Manage the entire sales cycle including discovery, qualification, prospecting, negotiating, closing and account management
  • Communicate with customers and prospects by phone, email, in webmeetings and in onsite meetings
  • Manage your pipeline and forecast

Requirements:

  • Bachelor's Degree with 2-4 years of B2B inside sales experience
  • Field Sales Experience a plus
  • Must be a self starter and sales hunter
  • Experience with Salesforce.com
  • Demonstrated success in meeting and exceeding quota
  • Proven ability to sell to developers
  • Experience leveraging a relevant sales methodology
  • Superior communication skills
  • Willingness to travel

Location of Work
At ownCloud GmbH, we live the concept of distributed teams with employees all over Europe. As such we provide the opportunity for applicants to work out of their home office. Alternatively, the company maintains offices in Nuernberg and Berlin in which we provide a free desk for applicants who prefer to work in an office environment.

This is a great opportunity to get in to ownCloud, and participate in changing the world of enterprise sync and share and more.

We are looking forward to your resume, please send it to work@owncloud.com and tell us why you'd like to work for ownCloud!

Product Support Engineer (GCX) Nuernberg, Germany or Home Office

Position Summary

As an ownCloud Global Customer eXperience Product Support Engineer, you will be responsible for working directly with our customers to provide high quality technical support in all stages of ownCloud deployment. When not working directly with our customers, you may also work on documentation or programming tasks as appropriate. We are interested in candidates that have a creative problem solving streak, and who work well as part of a global team. You can expect to work out of offices in the Boston area, and you may be needed to take on-call support shifts at various times throughout the year.

You may be called upon to assist with and in teaming with other GCX members working on Customer/Partner’s pre-deployment projects (all flavors including add-on consulting, training, or other professional services as required). Primarily this role will help with the workload of the Support Center, especially as it relates to their assigned area of coverage working with Engineering teams in the development of features, identification of software defects, and the resolution of Customer/Partner issues. You can expect some occasional travel as needed to Customer or Partner locations.

It is expected that this person is highly motivated, technically strong, and capable of working independently/ interacting with Customers and Partners directly. Experience supporting technical projects in large enterprise environments is a must, open source experience and knowledge of common enterprise infrastructure highly desired.

Essential Duties and Responsibilities

  • Take ownership of support issues with our customers and see them through to resolution
    • Work with the Customer/Partner to identify the issue and provide supporting information
    • Reproduce the issue in an ownCloud environment
    • Work with the Engineering Team to reproduce the issue and resolve it
    • Communicate with Customers throughout the process
  • Resolving customer complaints without the need to escalate issues
  • Document troubleshooting tips, FAQs and work arounds
  • Serve as an expert on the practical installation of the ownCloud product as needed
  • Be highly motivated and self-driven to do the right thing for the customer and ensure customer success and technical acceptance
  • Identify, troubleshoot, and resolve integration and installation issues with Customers & Partners
  • Identify and resolve bugs in the ownCloud product preventing Customer deployment or production
  • Work with Customers & Partners post-sale and pre-deployment to support their implementation projects and help them be successful through their entire lifecycle with ownCloud
  • Work with the product management, sales and support teams regularly to document and share lessons learned with the greater ownCloud team
  • Be highly motivated and self-driven to do the right thing for the Customer/Partner and ensure project success and technical acceptance
  • Customer eXperience (CX) “ownership” attitude & Net Promoter System (NPS) philosophy practices

Education Requirements
BA or BS in Computer Science, Information Technology or equivalent field of study

Experience Requirements
5-7 Years of experience in delivering consulting, training, or supporting the related technologies as listed within this job description for large enterprise, government agencies, or institutions.

  • Proven track record as a support engineer in enterprise software
  • Demonstrated acumen working directly with technical customers to install, configure or troubleshoot customer issues remotely over the phone
  • Experience with PHP in scalable production applications, and integrating PHP with MySQL, SQL Server and Oracle
  • Self-motivated, self-starter, work well alone without constant supervision.

Core Competencies
Skills and Abilities – Additional Information

Experience(preferred) with:

  • Load balancers and webserver clusters
  • Database administration and maintenance techniques
  • NFS and SAN devices or other storage back ends
  • Distributed, scalable file systems (glusterFS, GPFS,etc)
  • Object stores
  • Apache/webserver operations
  • PKI experience
  • Linux Operation Systems
  • LDAP (Active Directory)

Location of Work
At ownCloud GmbH, we live the concept of distributed teams with employees all over Europe. As such we provide the opportunity for applicants to work out of their home office. Alternatively, the company maintains offices in Nuernberg and Berlin in which we provide a free desk for applicants who prefer to work in an office environment.

This is a great opportunity to get in to ownCloud, and participate in changing the world of enterprise sync and share and more.

We are looking forward to your resume, please send it to work@owncloud.com and tell us why you'd like to work for ownCloud!